Included services

A lot of benefits for you

  • Free Wi-Fi connection throughout the hotel
  • Fitness room with TechnoGym equipment
  • Unlimited and free of charge use of all buses and trains from Alto-Adige with the Val Gardena MobilCard
  • Free outdoor parking and garage parking spaces (chargeable)
  • Skiroom with private skistorage and ski boots warmers for each room
  • Bicycle and MTB parking space
  • Massages
  • Possibility to use the wellness area of ​​the Romantic & Family Hotel Gardenia, which is divided into three zones, for free:
  • Panorama wellness area: steam bath, Tyrolean sauna, mountain herbal sauna, bio sauna, hay rack, stone bath sauna, Kneipp basin, solarium terrace with water beds and outdoor whirlpool
  • Giardino wellness area: whirlpool , Sauna in relaxation cabin and deck chairs
  • Active wellness area, only in summer: heated outdoor swimming pool, whirlpool, large garden area, deck chairs, tables, ""bocce"" field and adjoining playground
  • Possibility to have breakfast or dinner in one of our hotels for a special price



  • Possibility to charge electric vehicles in the garage
  • For golfers: beautiful golf courses nearby, surrounded by the Dolomites
  • Possibility to use the hotel service even after check-out or to keep the room until the afternoon
  • Mountain bike, E-BIKE or E-FAT-BIKE rental
  • Massages 
  • The tourist tax is not included in the price of the room and is calculated with a price of € 3.40 per night per person (over 14 years)
  • With our partner you can try out the best equipment for your favorite sport in the shop. The equipment will be brought directly to the hotel and picked up again at the end of your stay.
  • Mountain bike, E-BIKE or E-FAT-BIKE rental
  • our and our four-legged friends are very welcome here. Please let us know at the time of your booking, because not all apartments are pet-friendly. The price is 35 € per night
  • Your room will be ready for you at 3:00 p.m. Please vacate the room before 10:00 a.m. on the day of departure. 
  • We accept the following payment methods: cash, checks, debit cards, Visa and Mastercard credit cards and bank transfers (only with this payment method the stay must be paid before your arrival)
  • Bank details: CASSA RAIFFEISEN SELVA IBAN: IT 58V 08238 58890 000300028304 Swift-BIC: RZS BIT 21 055 Fam. Hofer Villa Gardena
  • Please specify the reason for payment as "Earnest money deposit for reservation" and indicate the precise holiday schedule. Your reservation is confirmed when the confirmation earnest money is received.
  • Cancellation policies: Cancellations up to 91 days prior to arrival incur a cancellation fee of 30% of the booked services. Cancellation of the reservation 90 to 8 days prior to arrival incurs a penalty of 70% of the booked services. Cancellation of the reservation within 7 days of the arrival date entails a penalty of 100% of the services booked. In case of cancellation, the deposit will be retained in full by the accommodation facility. The remaining amount will be paid directly at the Hotel. Please note that the deposit is non-refundable.
  • Check-In from 3 p.m. - Check-Out until 10 a.m.
  • Insurance for trip cancellation: We offer the possibility of undertaking a specific insurance policy. ERV Logo
  • Please understand that the earnest money deposit is retained if you cancel your reservation. In the event of a later arrival or early departure, the booked period will be the basis for the invoice of your stay.

Unless otherwise specified at the time of booking, the cancellation policies are as follows:

  • For cancellations made up to 91 days before the date of arrival 30% of the total booking will be charged.
  • For cancellations within 90 to 8 days prior to arrival, 70% of the total booking will be charged.
  • For cancellations within 7 days prior to arrival, 100% of the total booking will be charged.
  • At the moment of reservation, you must pay a deposit of 30% of the total amount of the reservation via credit card or bank transfer.
  • In case of cancellation, the deposit will be kept entirely by the accommodation.
  • The remaining amount has to be paid directly to the accommodation during your stay.



You can choose between our special and last-minute offers for a holiday at the Gardenahotels. Take advantage of these low-cost offers for a holiday in Val Gardena in South Tyrol.


11.01.2025 - 01.02.2025

Val Gardena SuperPremiére

21.11.24 - 21.12.24

3+1: A free skiing day for you!

Dolomiti Spring Days

16.03.2024 - 09.04.2024

4-stars Smart Working